El error 17 de iTunes ocurre principalmente debido al problema de conectividad; especialmente cuando su computadora no puede conectarse a los servidores de Apple o su iPhone. Es muy similar al error 3194 de iTunes y, por lo tanto, requiere que se solucionen las mismas soluciones.
El error 17 también podría surgir debido a la versión desactualizada de iTunes y al software de seguridad demasiado sensible. Si ha encontrado este problema al actualizar su dispositivo iOS y está buscando formas rápidas de solucionarlo, pruebe estas soluciones viables.
Cómo reparar el error 17 de iTunes
Consejos rápidos:
- Desconecte su dispositivo iOS de la computadora → reinicie su dispositivo → vuelva a conectarlo a la computadora e intente actualizar nuevamente.
- Si tiene otro disponible, intente usarlo para conectar su dispositivo con la computadora.
Revisa tu red
Como estamos hablando de problemas de conectividad, la mayoría de las veces el problema radica en que iTunes intenta, sin éxito, conectarse y descargar el archivo IPSW requerido del servidor de Apple. Esto no significa necesariamente que su red esté inactiva o defectuosa, pero verificarla ayuda.
Si tiene Wi-Fi, asegúrese de que sea estable. Si puede cambiar a LAN hasta que iTunes descargue el archivo, hágalo para una red estable. Pero si está seguro de que su red funciona bien, pase al siguiente consejo.
Eliminar temporalmente su software de seguridad
Si ha instalado un software de seguridad en su computadora, pruébelo para ver si impide que iTunes realice su tarea habitual. Puede estar interfiriendo con la conexión de su computadora a iTunes.
Por lo tanto, intente eliminar temporalmente su software de seguridad. Es posible que algunas aplicaciones de seguridad no se desinstalen por completo. Por lo tanto, deberá descargar y ejecutar una utilidad de limpieza para eliminarlo. Si necesita más ayuda, comuníquese con su proveedor de software de seguridad.
Restablecer archivo de hosts
El sistema operativo utiliza básicamente el archivo Hosts para asignar nombres de host a direcciones IP. Intenta reiniciarlo.
Restablecer el archivo Hosts en Windows
Paso 1. En primer lugar, abra el Bloc de notas.
Paso 2. Ahora, debe copiar el siguiente texto. Luego, pégalo en el archivo.
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
# Copyright (c) 1993-2006 Microsoft Corp. # # This is a sample HOSTS file used by Microsoft TCP/IP for Windows. # # This file contains the mappings of IP addresses to host names. Each # entry should be kept on an individual line. The IP address should # be placed in the first column followed by the corresponding host name. # The IP address and the host name should be separated by at least one # space. # # Additionally, comments (such as these) may be inserted on individual # lines or following the machine name denoted by a '#' symbol. # # For example: # # 102.54.94.97 rhino.acme.com # source server # 38.25.63.10 x.acme.com # x client host # localhost name resolution is handle within DNS itself. # 127.0.0.1 localhost # ::1 localhost
Paso 3. En el menú Archivo, debe seleccionar Guardar como → escriba "hosts" en el cuadro Nombre de archivo . Luego, guarde el archivo en el escritorio.
Etapa 4. Ahora, cierre el Bloc de notas y luego abra la carpeta %WinDir%\System32\Drivers\Etc Para hacerlo, simplemente deslice el dedo desde el borde derecho de la pantalla y toque Buscar → ingresar ejecutar → haga clic en el icono Ejecutar .
Alternativamente, puede apuntar a la esquina superior derecha de la pantalla → mover el puntero del mouse hacia abajo y luego seleccionar Buscar → escribir ejecutar → icono Ejecutar .
Paso 5. A continuación, debe escribir %WinDir%\System32\Drivers\Etc en el cuadro Abrir → seleccione Aceptar .
Paso 6. Ahora, elija el archivo Hosts, seleccione Cambiar nombre → cambie el nombre del archivo como "Hosts.old".
Paso 7. A continuación, debe copiar o mover el archivo Hosts que acaba de crear en el paso 3 a la carpeta %WinDir%\System32\Drivers\Etc Si se le solicita que ingrese una contraseña de administrador, toque o haga clic en Continuar .
Restablecer archivo de hosts en tu Mac
Paso 1. Abra el Finder y seleccione Aplicaciones → Utilidades.
Paso 2. A continuación, abra la Terminal.
Paso 3. Ahora, debe escribir este comando y presionar Retorno:
sudo nano /private/etc/hosts
Etapa 4. A continuación, debe ingresar la contraseña que utiliza el inicio de sesión en su Mac y presionar Volver.
Paso 5. A continuación, el terminal mostrará el archivo de hosts.
Actualiza iTunes
La versión desactualizada de iTunes podría estar jugando el papel de villano. Es mejor actualizarlo a la última versión.
Actualiza iTunes en Mac
Paso 1. Abre iTunes
Paso 2. Luego, seleccione iTunes en la barra de menú en la parte superior de la pantalla de su computadora.
Paso 3. Ahora, seleccione iTunes → Buscar actualizaciones.
A continuación, siga las instrucciones para instalar la última versión.
Actualiza iTunes en Windows
Paso 1. Abra iTunes y luego haga clic en Ayuda en la barra de menú.
Paso 2. Haga clic en Buscar actualizaciones.
Luego, siga las instrucciones para instalar la última versión.
Tome la ayuda de la herramienta de terceros
En caso de que las soluciones mencionadas anteriormente no hayan funcionado para solucionar el problema, use TunesCare, un práctico software que está disponible de forma gratuita.
Además, puede ayudarlo a resolver muchos otros errores de iTunes al restaurar o actualizar su dispositivo iOS.
Paso 1. Primero, descargue TunesCare en su computadora.
- //download.tenorshare.com/downloads/tunescare-trial.exe
- //download.tenorshare.com/downloads/tunescare-mac.dmg
A continuación, haga clic en "Solucionar todos los problemas de iTunes".
Paso 2. Ahora, haga clic en "Reparar iTunes" para descargar las unidades de iTunes para su reparación.
Paso 3. Una vez descargado, TunesCare reparará su iTunes.
El proceso de reparación no tardará más de 2 minutos en completarse.
¿Tienes lo mejor del error?
Habiendo encontrado tales problemas en bastantes ocasiones, puedo decir con certeza que estas soluciones pueden ayudarlo a deshacerse del problema. La versión anterior de iTunes y el software de seguridad son los dos principales culpables del problema. Por lo tanto, se puede solucionar principalmente actualizando el primero y deshabilitando temporalmente el último.
Es posible que desee consultar estas publicaciones relacionadas:
- WinX MediaTrans: el administrador de medios de iPhone más versátil para Windows
- ¿La computadora / iTunes no reconoce el iPhone? Consejos para arreglarlo
- Cómo reparar el error 9006 de iTunes al actualizar / restaurar iPhone o iPad
- Cómo reparar los errores de iTunes 1002/1004/1013/1014/1015
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